{"id":1707,"date":"2025-10-06T06:44:43","date_gmt":"2025-10-06T06:44:43","guid":{"rendered":"https:\/\/drl.com.pk\/?page_id=1707"},"modified":"2025-10-09T07:02:45","modified_gmt":"2025-10-09T07:02:45","slug":"ai-enabled-grms","status":"publish","type":"page","link":"https:\/\/drl.com.pk\/?page_id=1707","title":{"rendered":"AI Enabled GRMIS"},"content":{"rendered":"\n<p><strong>AI Enabled GRMIS<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-left has-small-font-size\"><strong>AI-Enabled GRMIS (Grievance Redressal Management Information System)<\/strong><br>The AI-Enabled GRMIS is an intelligent and comprehensive platform developed for <em>Punjab PULSE<\/em> to efficiently manage and resolve land-related grievances through a dedicated Citizen Portal. The system streamlines the entire grievance lifecycle \u2014 from submission to resolution \u2014 ensuring transparency, accountability, and timely redressal. Complaints submitted by citizens are automatically tracked and managed by the internal team through the portal, maintaining a centralized, organized, and data-driven record of all grievance-related activities.<\/p>\n\n\n\n<p class=\"has-text-align-left has-small-font-size\"><\/p>\n\n\n\n<p><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"458\" src=\"https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/chatbot-1024x458.jpg\" alt=\"\" class=\"wp-image-1751\" srcset=\"https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/chatbot-1024x458.jpg 1024w, https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/chatbot-300x134.jpg 300w, https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/chatbot-768x344.jpg 768w, https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/chatbot.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p> <strong>AI-powered chatbot<\/strong> <\/p>\n\n\n\n<p class=\"has-small-font-size\">The AI-enabled system features an intelligent chatbot integrated into the Citizen Portal, providing instant responses to citizen queries and guiding users seamlessly through various portal services. This innovative solution bridges the communication gap between citizens and administrative teams, fostering trust and enhancing service delivery through automation and artificial intelligence.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"461\" height=\"1024\" src=\"https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_06d49b2e-461x1024.jpg\" alt=\"\" class=\"wp-image-1752\" srcset=\"https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_06d49b2e-461x1024.jpg 461w, https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_06d49b2e-135x300.jpg 135w, https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_06d49b2e-691x1536.jpg 691w, https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_06d49b2e.jpg 720w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"461\" height=\"1024\" src=\"https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_bc7657b8-461x1024.jpg\" alt=\"\" class=\"wp-image-1753\" srcset=\"https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_bc7657b8-461x1024.jpg 461w, https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_bc7657b8-135x300.jpg 135w, https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_bc7657b8-691x1536.jpg 691w, https:\/\/drl.com.pk\/wp-content\/uploads\/2025\/10\/WhatsApp-Image-2025-10-06-at-22.30.36_bc7657b8.jpg 720w\" sizes=\"(max-width: 461px) 100vw, 461px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI Enabled GRMIS AI-Enabled GRMIS (Grievance Redressal Management Information System)The AI-Enabled GRMIS is an intelligent and comprehensive platform developed for Punjab PULSE to efficiently manage and resolve land-related grievances through a dedicated Citizen Portal. The system streamlines the entire grievance lifecycle \u2014 from submission to resolution \u2014 ensuring transparency, accountability, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-1707","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"hestia-blog":false},"uagb_author_info":{"display_name":"root","author_link":"https:\/\/drl.com.pk\/?author=1"},"uagb_comment_info":0,"uagb_excerpt":"AI Enabled GRMIS AI-Enabled GRMIS (Grievance Redressal Management Information System)The AI-Enabled GRMIS is an intelligent and comprehensive platform developed for Punjab PULSE to efficiently manage and resolve land-related grievances through a dedicated Citizen Portal. The system streamlines the entire grievance lifecycle \u2014 from submission to resolution \u2014 ensuring transparency, accountability, [&hellip;]","_links":{"self":[{"href":"https:\/\/drl.com.pk\/index.php?rest_route=\/wp\/v2\/pages\/1707","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drl.com.pk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drl.com.pk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drl.com.pk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drl.com.pk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1707"}],"version-history":[{"count":0,"href":"https:\/\/drl.com.pk\/index.php?rest_route=\/wp\/v2\/pages\/1707\/revisions"}],"wp:attachment":[{"href":"https:\/\/drl.com.pk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1707"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}